Who holds which certification

64 vendors · 63 certifications

ServiceNow compliance, certifications and attestations

Business apps · 24 certifications held · 4 from public registries · read Nov 4, 2026

SOC reports2
SOC 1

An auditor's report on controls relevant to customers' financial reporting.

Type IIVendor page

read Sep 24, 2026
SOC 2

An auditor's report on security, availability, confidentiality, processing integrity and privacy controls.

Type IIVendor page

read Sep 24, 2026
ISO standards7
ISO/IEC 27001

A certified information security management system.

HeldVendor page

read Sep 24, 2026
ISO/IEC 27017

Cloud-specific security controls on top of ISO 27001.

HeldVendor page

read Sep 24, 2026
ISO/IEC 27018

Protection of personal data in public clouds acting as processors.

HeldVendor page

read Sep 24, 2026
ISO/IEC 27701

A certified privacy information management system extending ISO 27001.

HeldVendor page

read Sep 24, 2026
ISO 9001

A certified quality management system.

HeldVendor page

read Sep 24, 2026
ISO 22301

A certified business continuity management system.

HeldVendor page

read Sep 24, 2026
ISO/IEC 20000-1

A certified IT service management system.

HeldVendor page

read Sep 24, 2026
AI governance1
ISO/IEC 42001

A certified AI management system: how a company governs the AI it builds or uses.

HeldVendor page

read Sep 24, 2026
US government2
FedRAMP

Authorization to sell a cloud service to US federal agencies.

HighFedRAMP MarketplaceGovernment Community Cloud

read Nov 4, 2026
DoD Impact Level

A provisional authorization for Department of Defense data at an impact level.

IL5Vendor page

read Sep 24, 2026
Finance1
PCI DSS

Validated compliance with the card industry data security standard.

HeldVendor page

read Sep 24, 2026
Health1
HITRUST

A certified assessment against the HITRUST CSF.

HeldVendor page

read Sep 24, 2026
Privacy and cloud4
Data Privacy Framework

Self-certification under the EU-US Data Privacy Framework, with UK and Swiss extensions where noted.

HeldData Privacy Framework ListEU-US, UK extension, Swiss-US; non-HR data and HR data. ServiceNow, Inc.

read Nov 4, 2026
APEC CBPR / PRP

Certification under the Cross-Border Privacy Rules or Privacy Recognition for Processors.

HeldVendor page

read Sep 24, 2026
EU Cloud Code of Conduct

Adherence to the GDPR code of conduct for cloud processors.

HeldCSA STAR Registry and vendor pagePartner entry in the STAR Registry

read Oct 21, 2026
CSA STAR

A listing in the Cloud Security Alliance STAR Registry.

Level 2CSA STAR RegistryCAIQ, certification

read Oct 21, 2026
Regional programs6
Cyber Essentials (UK)

The UK government-backed baseline security certification.

PlusVendor page

read Sep 24, 2026
BSI C5 (Germany)

An attestation against Germany's Cloud Computing Compliance Criteria Catalogue.

HeldVendor page

read Sep 24, 2026
ENS (Spain)

Certification under Spain's Esquema Nacional de Seguridad.

HeldVendor page

read Sep 24, 2026
IRAP (Australia)

An assessment by an ASD-endorsed assessor for Australian government data.

HeldVendor page

read Sep 24, 2026
ISMAP (Japan)

Registration on Japan's government cloud security list.

HeldVendor page

read Sep 24, 2026
MTCS (Singapore)

Certification under Singapore's Multi-Tier Cloud Security standard.

HeldVendor page

read Sep 24, 2026

History

About ServiceNow

IT service management and the Now Platform.

Status
Public
Founded
2004

No public evidence found for

SOC reports
SOC 3
ISO standards
ISO 27799
AI governance
STAR AI
US government
GovRAMPTX-RAMPCMMC800-171800-53FIPS 140ITARCJISIRS 1075508/VPAT
Finance
PCI 3DSSWIFT17a-4GLBASOXFFIECMAS TRMAPRAOSFIFISCDORA
Health
HIPAAHDSNHS DSPTPHIPA
Life sciences (GxP)
GxPPart 11Annex 11CSV
Regional programs
G-CloudSecNumK-ISMSTISAX
Education
FERPAHECVATCOPPA

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